Overview
ShopBroker connects local buyers and sellers with protected payments, professional delivery, and AI-powered pricing. Here is how a typical transaction works from start to finish.
For Sellers
Create an account and connect a payment provider (Stripe or PayPal)
List an item with photos, description, and price. Price Genius can suggest a fair price based on market data
Choose a fulfillment method: professional delivery through Trexity, or buyer-arranged pickup
Receive payment after the buyer confirms receipt. Funds are released from the payment provider directly to the seller's connected account
For Buyers
Browse the marketplace or follow a direct link shared by the seller
Purchase with protection using a credit card, debit card, or PayPal. Payment is authorized but not captured until the transaction completes
Receive the item via same-day Trexity delivery or arrange pickup with the seller
Confirm receipt to release payment. If something goes wrong, the authorized payment can be voided or refunded
Payment Protection Model
ShopBroker does not hold customer funds. Payments are processed through Stripe Connect or PayPal Commerce Platform using an authorize-and-capture model:
At checkout: The buyer's payment method is authorized (not charged)
On delivery/pickup: The authorization is captured, and funds transfer to the seller minus the service fee
If cancelled: The authorization is voided — no charge to the buyer
This model provides buyer protection (payment is captured only on confirmed receipt) and seller protection (authorized payment captured on confirmed delivery).
Delivery Infrastructure
For transactions with professional delivery, ShopBroker partners with Trexity, a Canadian courier network. Trexity provides:
Same-day pickup and delivery
Real-time tracking for both buyer and seller
Coverage across 8 Canadian metropolitan areas
Handling of items up to 35 lbs
Sellers can also offer buyer-arranged pickup for items that are oversized or when both parties prefer to meet locally.
AI-Powered Pricing
Price Genius analyzes multiple data sources to suggest fair prices for secondhand items. The system checks internal transaction history, UPC databases, and uses Claude AI to compare against current market listings. Sellers receive a suggested price range and can set their own price.