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How Checkout Works

A walkthrough of the ShopBroker checkout process

Austin Headley avatar
Written by Austin Headley
Updated this week

The Checkout Process

Buying on ShopBroker is designed to be quick, secure, and transparent. Here's exactly what happens when you check out.

Step 1: Access the Listing

Every item on ShopBroker has a unique share link. The seller sends this to you, and clicking it takes you directly to the item page where you can:

  • View photos

  • Read the description

  • See the price

  • Check fulfillment options

Step 2: Choose Your Fulfillment

You'll see the available options:

Delivery - Professional drivers handle pickup and delivery. You'll see the estimated delivery fee.

Self-Arranged Pickup - Meet the seller directly. No delivery fee, but you'll coordinate the meetup.

Step 3: Enter Your Information

Fill in what's needed for your chosen fulfillment:

For Delivery:

  • Full name

  • Email address

  • Phone number

  • Delivery address

  • Delivery date and time window

For Self-Arranged:

  • Email address (to receive confirmation)

Step 4: Review Your Total

Before paying, you'll see a clear breakdown:

  • Item price

  • Delivery fee (if choosing delivery)

  • Total

No hidden fees. What you see is what you pay.

Step 5: Accept Terms

Check the box to agree to our Terms of Service. This confirms you understand how our payment protection works.

Step 6: Complete Payment

Enter your payment details:

  • Credit or debit card, or

  • PayPal (if available)

Your card is authorized, but you're not charged until the transaction completes.

Step 7: Confirmation

After checkout, you'll see:

  • Order confirmation page

  • Order number

  • Next steps

  • Confirmation email

What Happens Behind the Scenes

When you complete checkout:

Your payment is authorized (funds reserved)

The seller is notified

For delivery: A pickup is scheduled

For self-arranged: You and the seller coordinate

Your money stays protected until you receive your item.

Questions During Checkout?

If anything's unclear, tap the chat bubble for instant help. We're here to make sure your purchase goes smoothly.

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