The Checkout Process
Buying on ShopBroker is designed to be quick, secure, and transparent. Here's exactly what happens when you check out.
Step 1: Access the Listing
Every item on ShopBroker has a unique share link. The seller sends this to you, and clicking it takes you directly to the item page where you can:
View photos
Read the description
See the price
Check fulfillment options
Step 2: Choose Your Fulfillment
You'll see the available options:
Delivery - Professional drivers handle pickup and delivery. You'll see the estimated delivery fee.
Self-Arranged Pickup - Meet the seller directly. No delivery fee, but you'll coordinate the meetup.
Step 3: Enter Your Information
Fill in what's needed for your chosen fulfillment:
For Delivery:
Full name
Email address
Phone number
Delivery address
Delivery date
For Self-Arranged:
Email address (to receive confirmation)
Step 4: Review Your Total
Before paying, you'll see a clear breakdown:
Item price
Delivery fee (if choosing delivery)
Total
No hidden fees. What you see is what you pay.
Step 5: Accept Terms
Check the box to agree to our Terms of Service. This confirms you understand how our payment protection works.
Step 6: Complete Payment
The payment experience depends on the seller's payment provider:
If the seller uses Stripe: You'll enter your credit or debit card details on a secure payment page.
If the seller uses PayPal: You'll see PayPal checkout buttons. Choose PayPal, Venmo, or Pay Later to complete your purchase through PayPal's secure flow.
Either way, your payment is authorized (held) but you're not charged until the transaction completes.
Step 7: Confirmation
After checkout, you'll see:
Order confirmation page
Order number
Next steps
Confirmation email
What Happens Behind the Scenes
When you complete checkout:
Your payment is authorized (funds reserved)
The seller is notified
For delivery: A pickup is scheduled
For self-arranged: You and the seller coordinate
Your money stays protected until you receive your item.
Questions During Checkout?
If anything's unclear, tap the chat bubble for instant help. We're here to make sure your purchase goes smoothly.