Who Is Trexity?
Trexity is a Canadian same-day delivery company that powers ShopBroker's professional delivery service. They specialize in local deliveries and have a strong track record of reliable service.
Why We Partner with Trexity
Professional Drivers All Trexity drivers are vetted and background-checked. They're experienced with handling items carefully and delivering safely.
Real-Time Tracking Both you and the seller can track deliveries in real-time. Know exactly when your item will arrive.
Insurance Coverage Deliveries are covered for loss or damage. Your purchase is protected throughout transport.
Canadian Company Trexity operates across major Canadian cities, understanding local needs and providing local service.
Service Areas
Trexity serves select Canadian metropolitan areas. Coverage continues to expand. You'll see delivery availability when checking out - if your address is in a service area, delivery will be offered as an option.
Delivery Limitations
To ensure quality service, Trexity has some limits:
Weight: Items must be within weight limits for courier eligibility Size: Items that fit in standard vehicles Hours: Delivery windows throughout the day and evening
Items that exceed weight limits require self-arranged pickup instead. You'll see eligibility when creating a listing or at checkout.
What Happens During Delivery
Driver picks up from seller's location
Item is secured in the vehicle
Real-time tracking shows progress
Delivery completed at your address
Confirmation sent to both parties
Driver Identification
Trexity drivers may contact you if needed:
Can't find your location
Access issues
Delivery instructions unclear
They'll always call from a Trexity number.
Questions or Issues
If you have delivery questions:
Check your order tracking first
Contact ShopBroker support
We'll coordinate with Trexity as needed
We act as your point of contact, so you don't need to reach out to Trexity directly.
The Safety Advantage
Using a professional delivery service means:
Never meet strangers for item handoff
Professional handling of your purchase
Accountability for the entire delivery
Someone else to contact if issues arise
It's one of the ways ShopBroker makes local commerce safer.
