Who Is Trexity?
Trexity is a Canadian courier delivery company that powers ShopBroker's delivery service. They offer both scheduled and on-demand local deliveries, and they have a reputation for showing up on time.
Why We Partner with Trexity
Professional Couriers Trexity background-checks every courier. Each one is experienced at handling items carefully and getting them to you safely.
Real-Time Tracking You and the seller can both track deliveries in real-time. You'll know exactly when your item will arrive.
Insurance Coverage Deliveries are covered for loss or damage. Your purchase stays protected throughout transport.
Canadian Company Trexity is a Canadian-owned courier network that understands local logistics.
Service Areas
ShopBroker's Trexity courier delivery is currently available in Toronto and the Greater Toronto Area. You'll see delivery availability at checkout. If your address is in range, you'll see delivery as an option.
> Live somewhere we don't deliver yet? Drop us a note at [email protected]. We'd love to know where to look next.
Delivery Limitations
A few limits keep deliveries reliable:
Weight: Items must be within courier weight limits
Size: Items must fit in standard vehicles
Hours: Delivery windows are available throughout the day. Exact times show at checkout.
Items that go beyond the weight limit need to be picked up in person instead. You'll see eligibility when creating a listing or at checkout.
What Happens During Delivery
Courier picks up from the seller's location
Courier secures the item in the vehicle
Real-time tracking shows you the progress
Delivered to your address
Confirmation goes out to both parties
Courier Contact
A Trexity courier may reach out if they need to:
Can't find your location
Access issues at the delivery address
Delivery instructions aren't clear
> They'll always call from a Trexity number. If anyone else calls claiming to be your courier, hang up and reach out to ShopBroker support. We'll verify what's going on.
Questions or Issues
If you have delivery questions:
Check your order tracking first
Contact ShopBroker support
We'll coordinate with Trexity as needed
You only need to talk to us. We'll handle Trexity.
The Safety Advantage
Using a professional courier service means:
Skip the stranger meetup
Professional handling of your purchase
Someone's accountable from pickup to drop-off
A direct line to support if anything goes wrong
It's one of the ways ShopBroker makes local commerce safer.

