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Address Requirements and Service Areas

Where ShopBroker delivers and what you need to know about addresses

Written by Austin Headley

Where We Deliver

ShopBroker's delivery partner, Trexity, serves select Canadian metropolitan areas. Coverage is growing, so the easiest way to know whether we deliver to you is to start a checkout. We'll check your address against our service zones in real time.

Checking Your Address

You'll see whether delivery is available to your address as soon as you enter it at checkout. If your address is outside the current delivery zone, you can still buy on ShopBroker using in-person pickup. You'll just coordinate the meetup directly with the seller.

Address Tips for Smooth Delivery

Be Specific

Include your complete address:

  • Street number and name

  • Unit or apartment number (if applicable)

  • City and postal code

  • Any special access instructions

Helpful Delivery Notes

Our couriers appreciate extra details like:

  • "Buzzer code: 1234"

  • "Leave at side door"

  • "Call when arriving - gate access needed"

  • "Building entrance on Main Street side"

What Won't Work

We can't deliver to:

  • PO boxes or postal outlets

  • Addresses outside our service areas

  • Incomplete or invalid addresses

Checking Your Address

During checkout, we'll verify your address is in our delivery zone. If it's not serviceable, you'll see a message with your options.

Outside Our Area?

No worries! You can still:

  • Choose in-person pickup - Meet the seller directly while keeping payment protection

  • Contact the seller - Some sellers may be flexible about meeting locations

Questions About Your Area?

If you're not sure whether we deliver to your location, just start the checkout process and enter your address. We'll let you know right away.

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