Your Profile Settings
Keep your ShopBroker profile up to date to ensure smooth transactions and clear communication.
Accessing Your Profile
Log into your ShopBroker account
Go to "My Shop" or tap your profile icon
Select "Edit Profile" or "Settings"
What You Can Update
Personal Information
First and Last Name: Your display name on the platform
Profile Photo: Helps build trust with buyers/sellers
Contact Information
Email: For order notifications and account access
Phone Number: For delivery updates and urgent communication
Address
Street Address: Required for sellers (for driver pickups)
City, Province, Postal Code: Complete address for accurate delivery
Location Settings
Your location determines which area and market you browse by default in the Marketplace.
How Location is Set
ShopBroker detects your location automatically using:
Your saved postal code (most accurate)
Browser location (if you've allowed access)
Manual selection (you choose from the list)
Changing Your Marketplace Location
Your marketplace browsing location can be changed anytime directly from the navigation bar - you don't need to visit profile settings.
Just tap your current location in the navigation and select a new area or market.
Location vs. Address
These are different:
Address is your physical location for deliveries and pickups
Marketplace location is where you want to browse for items
Your address updates automatically set your default marketplace location, but you can browse other areas without changing your address.
Updating Your Photo
A profile photo helps others trust you:
Go to your profile settings
Tap the photo placeholder or current photo
Upload a new image
Save changes
Tips: Use a clear headshot, friendly expression, good lighting.
Changing Your Email
Go to profile settings
Enter your new email address
You'll receive a verification code
Enter the code to confirm
Your new email becomes your login.
Updating Your Address
Important for sellers especially:
Start typing your address
Select from the suggestions (Canada Post lookup)
Verify postal code format (A1A 1A1)
Save changes
Your address is used for:
Calculating delivery availability
Driver pickup coordination
Tax purposes
Setting your default marketplace location
Privacy Settings
Control what others can see:
Profile photo: Visible to buyers/sellers
First name: Visible to buyers/sellers
Full address: Only shared after purchase for delivery
Marketplace location: Not publicly visible
Your email and phone are never publicly displayed.
Account Status
View your current status:
Verification status: Are you verified?
Payment provider: Stripe/PayPal connection status
Member since: When you joined
Need Help?
If you can't update something or encounter errors:
Check your internet connection
Try refreshing the page
Contact our support team
We'll help get your profile sorted.