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Completing Your Profile

Set up your seller profile and build trust with buyers

Written by Austin Headley
Updated this week

Your Profile Matters

A complete profile helps buyers feel confident purchasing from you. We've made setup quick and easy - most sellers finish in under 5 minutes.

The Onboarding Experience

When you first sign up, we'll walk you through everything step by step:

Welcome - Quick intro to how ShopBroker works

Your Market - Choose your local area to browse and sell in

Payment Setup - Connect Stripe to receive payments

Features Tour - See what's available

You're Ready! - Start creating listings

You can skip steps and come back later, but finishing everything means you can start selling right away. Your address is collected by Stripe during verification, and delivery availability defaults to weekdays β€” so there's less for you to set up.

Profile Basics

Your Name

Use your real first name. Buyers like knowing who they're dealing with, and it builds trust.

Profile Photo

Add a friendly photo of yourself. Profiles with photos get more buyer confidence. A clear headshot works great.

Your Address

We need your address for:

  • Calculating delivery options for your listings

  • Driver pickup coordination

  • Tax purposes

Don't worry, your full address is never shown to buyers until they've purchased and delivery is confirmed.

Updating Your Profile Later

Already completed onboarding? You can always update your info:

Log into your ShopBroker account

Go to "My Shop" and tap the settings icon

Update any information

Save your changes

Getting Verified

Completing your profile and connecting a payment provider means you can start selling right away. A complete setup builds trust with buyers and leads to more sales.

What Buyers See

When a buyer views your listing or shop page, they can see:

  • Your display name or business name

  • Profile photo (if added)

  • Your ratings from past sales

  • Your location (city/area)

  • Your shop greeting (if added)

Tips for a Great Profile

  • Be genuine - Use a real photo and your actual name

  • Stay updated - Keep your address and contact info current

  • Complete everything - Missing info can slow down transactions

Privacy Matters

We protect your privacy:

  • Full address only shared after purchase

  • Email and phone used for notifications only

  • Personal info never sold to third parties

Your complete profile helps build trust while keeping your personal details safe.

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