Getting Paid Through Stripe
ShopBroker supports two payment providers for sellers: PayPal and Stripe. You can connect either one, or both. This article walks through Stripe setup. For PayPal setup, see Setting Up PayPal. For help choosing, see Choosing Your Payment Provider.
What Is Stripe?
Stripe is a secure payment platform used by millions of businesses worldwide. When you connect Stripe:
Buyers can pay with credit and debit cards
Payments go directly to your bank account on your chosen schedule
Everything is encrypted and secure
What You'll Need
Before starting, have these ready:
Your legal name (as it appears on your ID)
Date of birth
Home address
Bank account details (for deposits)
Phone number
Government-issued ID (for verification)
Step-by-Step Setup
1. Go to Payments Settings
Log into ShopBroker, then click your profile picture and select Payments. Open the Settings tab and click Connect Stripe (or Set Up Payments if you haven't connected a provider yet).
2. Choose Your Account Type
Select whether you're selling as:
Individual - Personal sales, no business registration
Business - You have a registered business
Most casual sellers choose Individual.
3. Complete Stripe's Onboarding
You'll be redirected to Stripe's secure form. Fill in:
Personal information
Business details (if applicable)
Bank account for deposits
4. Verify Your Identity
Stripe may ask you to:
Upload a photo of your ID
Take a selfie for verification
Confirm your phone number
This protects both you and buyers from fraud.
5. Return to ShopBroker
Once complete, you'll be redirected back to ShopBroker. Your account status will update to "Verified" once Stripe approves everything.
Verification Timeline
Most accounts are verified within minutes. Occasionally, Stripe needs more time to review. You'll get an email update either way.
Troubleshooting
Verification Failed? Double-check that your ID photo is clear and matches the name you entered.
Bank Account Issues? Make sure your account details are correct. Stripe sends a test deposit to verify.
Still Stuck? Reach out to our support team, and we'll help you get sorted.
After You're Verified
Once your Stripe account is verified:
Your listings can receive purchases from buyers
Payments are processed securely through Stripe
You can view your earnings and payouts on the Payments page (click your profile picture, then Payments)
You can create listings at any time, but connecting a payment provider (PayPal or Stripe) is required before your listings can receive purchases.
Welcome to selling on ShopBroker.