Getting Paid Made Simple
To receive payments on ShopBroker, you'll need to connect a payment account. You have two options: Stripe or PayPal. Most sellers choose Stripe, but you can connect whichever you prefer (or both).
This guide covers Stripe setup. See "Payment Provider Settings" for PayPal setup and switching between providers.
What Is Stripe?
Stripe is a secure payment platform used by millions of businesses worldwide. When you connect Stripe:
Buyers can pay with credit/debit cards
Payments go directly to your bank account
Everything is encrypted and secure
What You'll Need
Before starting, have these ready:
Your legal name (as it appears on your ID)
Date of birth
Home address
Bank account details (for deposits)
Phone number
Government-issued ID (for verification)
Step-by-Step Setup
1. Go to Your Dashboard
Log into ShopBroker and head to your profile settings. You'll see a "Payment Setup" or "Connect Stripe" section.
2. Choose Your Account Type
Select whether you're selling as:
Individual - Personal sales, no business registration
Business - You have a registered business
Most casual sellers choose Individual.
3. Complete Stripe's Onboarding
You'll be redirected to Stripe's secure form. Fill in:
Personal information
Business details (if applicable)
Bank account for deposits
4. Verify Your Identity
Stripe may ask you to:
Upload a photo of your ID
Take a selfie for verification
Confirm your phone number
This protects both you and buyers from fraud.
5. Return to ShopBroker
Once complete, you'll be redirected back to ShopBroker. Your account status will update to "Verified" once Stripe approves everything.
Verification Timeline
Most accounts are verified within minutes. Occasionally, Stripe needs more time to review. You'll get an email update either way.
Troubleshooting
Verification Failed? Double-check that your ID photo is clear and matches the name you entered.
Bank Account Issues? Make sure your account details are correct. Stripe sends a test deposit to verify.
Still Stuck? Reach out to our support team, and we'll help you get sorted.
After You're Verified
Once your Stripe account is verified:
You can create listings
Accept payments from buyers
View your earnings and payouts
Welcome to selling on ShopBroker!