Getting Paid to Your Bank
To get paid for your sales, you'll need to connect your bank account through Stripe. Here's how.
During Onboarding
When you set up Stripe Connect, you'll be prompted to add:
Your legal name (must match bank account)
Bank institution
Account number and routing number
Payout schedule preference
Adding Bank Info
Complete Stripe's verification steps
Enter your banking details
Stripe may send a small verification deposit
Confirm the amount to verify
Changing Bank Accounts
To update your bank account later:
Go to your Stripe Express dashboard
Look for "Payout settings" or "Bank account"
Add new account details
Remove old account if needed
What You'll Need
For Any Bank Connection
Bank account number
Transit number (5 digits)
Institution number (3 digits)
Account holder name (must match your Stripe name)
Finding Your Numbers
Look on:
A void cheque
Your online banking "account details"
Your bank's mobile app
If unsure, contact your bank.
Verification Deposits
Some verifications send two small deposits to your account (usually under $1). You'll need to:
Wait 1-2 business days
Check your bank statement
Enter the exact amounts to confirm
This proves you own the account.
Common Issues
Name Mismatch
Your Stripe name must exactly match your bank account name. If they differ:
Use your legal name on both
Business accounts need business names
Contact support if you need help
Verification Taking Long
Small deposits can take up to 3 business days. If longer:
Check your spam folder for emails
Verify account details are correct
Contact Stripe support
Can't Find Routing Info
For Canadian banks:
Transit: Branch number (5 digits)
Institution: Bank code (3 digits)
Account: Your account number
Format varies by bank. Check your online banking or call the bank.
Payout Schedule Options
Choose when funds transfer automatically:
Daily: Every business day you have a balance
Weekly: Once per week on your chosen day
Monthly: Once per month
You can change your schedule in the Stripe Express dashboard anytime.
Business vs Personal Accounts
Personal
Fine for casual selling. Use your personal name and bank account.
Business
If you sell frequently, you might want to:
Register as a sole proprietor or corporation
Use a business bank account
Talk to an accountant about tax implications
Security Tips
Never share bank details except through official Stripe flows
Use strong passwords on your accounts
Enable two-factor authentication
Review payouts regularly
Questions?
Having trouble connecting your bank? Our support team can guide you through the process.
