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Setting Up Direct Deposit

How to connect your bank account for payouts

Written by Austin Headley
Updated this week

Getting Paid to Your Bank

To get paid for your sales, you'll need to connect your bank account through Stripe. Here's how.

During Onboarding

When you set up Stripe Connect, you'll be prompted to add:

  • Your legal name (must match bank account)

  • Bank institution

  • Account number and routing number

  • Payout schedule preference

Adding Bank Info

Complete Stripe's verification steps

Enter your banking details

Stripe may send a small verification deposit

Confirm the amount to verify

Changing Bank Accounts

To update your bank account later:

Go to your Stripe Express dashboard

Look for "Payout settings" or "Bank account"

Add new account details

Remove old account if needed

What You'll Need

For Any Bank Connection

  • Bank account number

  • Transit number (5 digits)

  • Institution number (3 digits)

  • Account holder name (must match your Stripe name)

Finding Your Numbers

Look on:

  • A void cheque

  • Your online banking "account details"

  • Your bank's mobile app

If unsure, contact your bank.

Verification Deposits

Some verifications send two small deposits to your account (usually under $1). You'll need to:

Wait 1-2 business days

Check your bank statement

Enter the exact amounts to confirm

This proves you own the account.

Common Issues

Name Mismatch

Your Stripe name must exactly match your bank account name. If they differ:

  • Use your legal name on both

  • Business accounts need business names

  • Contact support if you need help

Verification Taking Long

Small deposits can take up to 3 business days. If longer:

  • Check your spam folder for emails

  • Verify account details are correct

  • Contact Stripe support

Can't Find Routing Info

For Canadian banks:

  • Transit: Branch number (5 digits)

  • Institution: Bank code (3 digits)

  • Account: Your account number

Format varies by bank. Check your online banking or call the bank.

Payout Schedule Options

Choose when funds transfer automatically:

  • Daily: Every business day you have a balance

  • Weekly: Once per week on your chosen day

  • Monthly: Once per month

You can change your schedule in the Stripe Express dashboard anytime.

Business vs Personal Accounts

Personal

Fine for casual selling. Use your personal name and bank account.

Business

If you sell frequently, you might want to:

  • Register as a sole proprietor or corporation

  • Use a business bank account

  • Talk to an accountant about tax implications

Security Tips

  • Never share bank details except through official Stripe flows

  • Use strong passwords on your accounts

  • Enable two-factor authentication

  • Review payouts regularly

Questions?

Having trouble connecting your bank? Our support team can guide you through the process.

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