Earn Credits, Save on Fees
BrokerBucks are credits you earn that automatically reduce your service fees. Think of them as a thank-you for being an active member of our community.
How Bucks Work
When you have Bucks in your account, they automatically apply to your next sale:
You make a sale - A buyer purchases your item
Fees are calculated - The service fee is determined as usual
Bucks apply - Your available Bucks reduce the service fee
You keep more - Less deducted means more in your pocket
You don't need to do anything special. Bucks are applied automatically when payment is captured.
What Bucks Can Reduce
Bucks apply specifically to service fees. They don't apply to:
Delivery fees (paid by the buyer)
Payment processing costs
Your item's sale price
The amount applied is limited to your current balance or the service fee amount, whichever is lower.
How to Earn Bucks
There are several ways to earn BrokerBucks:
Community Stars Rewards
Our monthly leaderboard awards Bucks to the most active community members in each market. Visit Community Stars in the app to see current prize amounts.
The more stars you earn, the better your chance of winning Bucks at the end of each month.
Partner Program
When you refer new sellers to ShopBroker through our Partner Program, you earn Bucks in two stages:
They join and complete onboarding
They complete their first transaction
Visit ShopBroker Partners in the app to see current referral reward amounts.
Special Promotions
From time to time, we run promotions where you can earn bonus Bucks. Keep an eye on your notifications and emails for these opportunities.
Checking Your Balance
To see your current Bucks balance:
Go to My Shop (your personal dashboard)
Look for your BrokerBucks balance
View your transaction history to see how you earned and spent your Bucks
Your balance updates in real-time as you earn and use Bucks.
Frequently Asked Questions
Do Bucks expire?
No! Bucks remain in your account until you use them. They never expire as long as your account is active.
Can I transfer Bucks to someone else?
No, Bucks are tied to your account and can't be transferred or cashed out.
What if my Bucks balance is higher than the service fee?
Only the amount needed to cover the service fee is used. The rest stays in your account for future sales.
Can I choose not to use my Bucks?
Bucks are applied automatically to give you the best deal on every sale.
Where can I see when my Bucks were applied?
Check your transaction details after a sale completes. You'll see a breakdown showing how your Bucks reduced the service fee.
Questions?
If you have questions about your Bucks balance or how they were applied, reach out to our support team. We're happy to help!
