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ShopBroker Market Fees & Discounts

How service fees and vendor discounts work during ShopBroker Market marketplace events

Written by Austin Headley
Updated this week

Event Pricing at a Glance

ShopBroker Market events can offer reduced service fees and per-vendor item discounts. Here's how both work.

Reduced Service Fees

During a ShopBroker Market event, we may lower the service fee for all participating vendors. The event-wide service fee can be set to:

  • 0% -- No service fee (vendors keep their full listing price)

  • 5% -- Reduced fee

  • 10% -- Reduced fee

  • Standard rate -- Same as outside of events (see Service Fee Breakdown)

The current service fee rate is displayed on the event page during live events. When the rate is lower than standard, you'll see a "Fees reduced to X%" or "No service fee" label.

Who Benefits?

The reduced service fee is a seller benefit. It means vendors keep more of each sale during the event. Buyers don't pay the service fee directly, but vendors with lower fees may pass savings along through better pricing.

When Does It Apply?

The reduced service fee applies to all transactions where:

  • The seller is an approved vendor at the event

  • The transaction occurs during the event's active period

Transactions completed before the event starts or after it ends use the standard service fee.

Per-Vendor Discounts

Each vendor at a ShopBroker Market event can set their own item discount between 0% and 50%, in 5% increments.

How Discounts Work

  • The vendor chooses their discount percentage when applying to the event

  • The discount applies to all of the vendor's listings during the event

  • Vendors can update their discount at any time before or during the event

How Discounts Appear

On vendor kiosk cards: A discount badge shows the percentage off (e.g., "15% off") next to the vendor's name.

At checkout: The discounted price is reflected in the item's listing price during the event.

Discount vs. Service Fee

These are two separate things:

Service Fee Reduction

Vendor Discount

Set by

ShopBroker (per event)

Each vendor individually

Affects

Seller's payout (fee deduction)

Item price the buyer pays

Range

0-15%

0-50%

Benefits

Sellers keep more per sale

Buyers pay less per item

They can stack. For example, a vendor at an event with a 5% service fee who offers a 20% item discount is keeping more of each sale while also offering buyers a lower price.

BrokerBucks Prizes

Top-performing vendors on the event leaderboard win BrokerBucks prizes. There are three leaderboard categories:

  • Most Transactions

  • Most Kiosk Visits

  • Top Revenue

The top 3 vendors in each category win prizes. Prize amounts vary by event and are listed on the event page.

BrokerBucks are credits that automatically reduce your service fees on future sales. They never expire.

No Extra Costs

ShopBroker Market events don't add any fees for buyers or sellers:

  • No booth fees for vendors

  • No event entry fee for buyers

  • No listing fees during events

  • Delivery fees still apply as normal if a buyer chooses delivery

Frequently Asked Questions

Do I get the reduced service fee on all my sales during the event?

Yes, as long as you're an approved vendor at the event and the sale happens during the active event period.

Can I change my discount during the event?

Yes. Click Edit My Discount on the event page to adjust your percentage at any time.

What if I'm in multiple events at the same time?

The service fee and discount for each event apply independently. Each event has its own settings.

Do BrokerBucks from event prizes stack with my existing balance?

Yes. Prize BrokerBucks are added to your existing balance and reduce your service fees on future sales.

Questions?

If you have questions about fees during an event, contact our support team. You can also learn more about standard service fees or how BrokerBucks work.

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