Some sellers publish their open pickup hours so you can book a specific time after checkout instead of trading messages back and forth. Your payment is secured first. Then you pick the pickup spot and 30-minute window that works for you.

You'll see this option on listings where the seller has set it up. If the seller hasn't, the regular in-person pickup flow still works: complete checkout, then coordinate the time and place by message.

On the listing page or checkout page, choose in-person pickup as your option. Complete checkout first so your payment is secured. For scheduled pickup listings, your confirmation page or order page will send you to the pickup booking page.

You'll see a strip of the next 14 days. Tap any date to see the slots the seller has open that day. Days with no open slots are greyed out.

Each open slot is a specific 30-minute window. Tap the one that works.

If the seller offers more than one pickup spot, pick the place that works for you. You may see the seller's address, a police safe-trade zone, or another public spot the seller added. Public pickup spots include a Google Maps action so you can check the location before confirming.

Confirm your selected time and pickup spot. ShopBroker saves the booking, notifies the seller, and updates the order status.

Choose a time, then pick one of the seller's available pickup spots.

You'll see the date, time, and pickup spot on your order. Both of you can message each other if anything needs to shift.

After booking, tap Add to Calendar. You'll get four options:

Pick whichever calendar you actually use. The event lands with the date, time, item name, and pickup spot pre-filled, so you can find it on your phone or laptop later. You don't need to connect any account to ShopBroker. We just hand you a link, your calendar takes it from there.

You'll also get an email confirmation with the same details, in case you want to find it later by searching your inbox.

Showing up at a scheduled pickup is the same as any in-person handoff. The full safety walkthrough lives in In-Person Pickup: How It Works, but the short version:

Arrive on time. The seller has 30 minutes blocked for you specifically.

Inspect the item. Check it matches the listing photos and description, and test it if you can.

Tap Pay Seller. Once you're satisfied, open your order and tap Pay Seller to release payment. The full flow is in Releasing Payment for In-Person Pickup Orders.

That's the whole arc: pick a time, show up, inspect, release payment.

It happens. Sellers get sick, plans change, things come up.

If the seller cancels your booking:

If the seller wants to reschedule rather than fully cancel, they may message you to coordinate a new time. You can either book a new slot from their availability or agree on a time by message.

If you arrive at the pickup time and the seller isn't there:

Wait 10-15 minutes. Traffic happens.

Message the seller through the order page. Sometimes there's a quick reason and they're a few minutes out.

If they don't respond within an hour or two, contact support. We can help you cancel the order and release the payment hold.

Your payment is still held. Until you tap Pay Seller, funds haven't been released to the seller yet.

Plans shift on your side too. You have two options:

Cancel the order. From your order page, tap the cancel option. The payment hold is released back to your payment method. The seller is notified and the slot opens up for another buyer.

Reschedule by message. If you want the same item but a different time, message the seller from the order page. The simplest path is usually to keep the booking as a placeholder and meet at the new agreed time. If either of you wants the calendar tidy, the seller can cancel and you can rebook a different slot.

There's no penalty for cancelling, but try to give the seller as much notice as you can. If you cancel an hour before the slot, they don't have time to fill it.

Scheduled pickups don't change how your money is protected. From the moment you check out until you tap Pay Seller:

After you tap Pay Seller, the funds are released to the seller and the transaction is closed. Don't tap it before you've inspected the item and confirmed everything is as expected. See Releasing Payment for In-Person Pickup Orders for the full breakdown.

For scheduled pickups, the booking page shows the pickup spot options the seller made available for that listing. You may see a seller address, a police safe-trade zone, or another public spot. If the precise location matters before you finish booking, choose a public spot when available or message the seller.

Two reasons:

The seller has no open slots that day. Their availability is a weekly recurring template plus a busy-time auto-block from their connected calendar.

The date is outside the payment authorization window. Payment holds expire after a limited time, and the exact timing can vary by payment method. Slots outside that window are not bookable.

Message the seller through the listing and ask if they can open a slot at a time that works. They can either add a new window to their availability or coordinate a one-off pickup outside their published hours.

No. The Add to Calendar button generates a one-time link or file. Your calendar app uses it to create the event. Nothing connects back to ShopBroker, and we don't see your calendar.

Each booking is tied to one item. If you're buying two things from the same seller, you'll book two slots, ideally back-to-back. Or, easier: message the seller and ask if they can hand off both items in a single 30-minute window. Most sellers say yes.

Local time, same for both you and the seller.

Message the seller through the order page as soon as you know. Most sellers are flexible if you give them a heads-up. Show up more than 15 minutes late without a message and the seller may not still be there.

You're meeting a person, not a courier. A scheduled pickup is still an in-person meetup with the seller. Pick a comfortable spot, bring a friend if it helps, and trust your instincts. Read In-Person Pickup: How It Works if you haven't already.

Don't pay outside ShopBroker. Your payment is already held the moment you check out. If a seller asks you to send cash or e-transfer instead, decline and contact support. The whole point of the booking flow is that you stay protected.

Reviews go both ways. After the pickup, you can leave the seller a review and they can leave you one. Showing up on time is the easiest way to start a 5-star review.

First time using a scheduled pickup? Message the seller with any questions from your order page, or reach out to support. We're happy to walk you through it.