How to Pay on ShopBroker
We accept several payment methods to make checkout easy and secure. The available options depend on which provider the seller has connected.
PayPal
If the seller has PayPal connected, you'll see PayPal at checkout. You can:
Pay with your PayPal balance
Pay with any credit or debit card linked to PayPal
Use guest checkout (no PayPal account needed) with a credit or debit card
PayPal payments include PayPal's Buyer Protection on eligible transactions, on top of ShopBroker's protection.
For more, see Paying with PayPal.
Credit and Debit Cards (Stripe)
If the seller has Stripe connected, you'll see a credit and debit card form at checkout. We accept:
Visa
Mastercard
American Express
Your card details are processed securely through Stripe; we never store your full card number.
What You'll See at Checkout
The checkout page shows the payment options the seller's active provider supports. You won't need to guess; just pick from what's available.
If the seller has both PayPal and Stripe connected, you'll see whichever one they've set as their active provider. Sellers can switch their active provider, so if you've checked out with one before and now see the other, that's why.
Payment Security
Every payment on ShopBroker is protected:
Encrypted transactions: Your payment details are secured with industry-standard encryption
No charges until delivery: We authorize (hold) your payment, but don't capture it until you receive your item
Fraud protection: Our payment processors monitor for suspicious activity
Why Pre-Authorization?
When you check out, we place a hold on your payment method for the order total. This:
Confirms you have available funds
Ensures the seller gets paid when they deliver
Protects you if something goes wrong
The actual charge happens only after successful delivery or when you confirm pickup.
Currency
All transactions on ShopBroker are in Canadian Dollars (CAD).
Common Questions
Can I split payment between methods?
Not at this time. You'll need to complete your purchase with a single payment method.
Is my payment information saved?
No. Just enter your payment info each time you check out. It stays secure because PayPal or Stripe processes the payment directly without saving your card on our platform.
Can I pay with cash?
No. All payments go through our secure platform to ensure both buyers and sellers are protected.
Can I use Apple Pay or Google Pay?
If the seller has Stripe connected, Apple Pay and Google Pay may be available through Stripe's payment form. Check at checkout to see what's offered.
What if I want to pay with PayPal but the seller is using Stripe?
Reach out to the seller and ask if they can switch their active provider to PayPal. Each seller can switch instantly from their Payments Settings.
Need Help?
Tap the chat bubble or email [email protected] if you have any payment questions.