How Will Your Buyer Get the Item?
When creating a listing, you choose how buyers can receive their purchase. Understanding your options helps you make the right choice.
Your Options
Courier Delivery
Our verified couriers handle everything:
Courier comes to you for pickup (8am–8pm)
Delivers directly to buyer
Insured and tracked
You never meet the buyer
Self-Arranged Pickup
You meet the buyer directly:
Coordinate meeting time and place
Hand over the item in person
Payment is still protected through ShopBroker
Offer Both
Let buyers choose their preference. This gives flexibility and can lead to faster sales.
When to Choose Delivery
Great for:
High-value items (electronics, luxury goods)
Sellers who prefer not to meet strangers
Items that fit in a vehicle (under 35 lbs)
Buyers in the delivery service area
Benefits:
No personal meetups required
Professional handling
Insured transport
Delivery confirmation
Considerations:
You control when pickup happens (mark as ready when you're set)
Item must fit size/weight limits
Buyer pays delivery fee
When to Choose Self-Arranged
Great for:
Large or heavy items
Local sales with nearby buyers
Items outside delivery zones
Flexible scheduling
Benefits:
No delivery fee for buyer
Can happen on your schedule
Works for any item size
Buyer can inspect before completing purchase
Considerations:
Requires meeting a stranger
You handle the handoff
Must coordinate schedules
Setting Up Delivery
Two Delivery Options
ShopBroker offers two courier delivery options for your buyers:
Standard Delivery (always available)
On-demand pickup when you mark an item "Ready for Pickup"
Courier typically arrives within about 2 hours
Same-day delivery when dispatched early enough
No setup required — this is always active
Flex Delivery (optional, requires setup)
You schedule the pickup date and time window after a sale
Delivery typically same-day or next-day
Often lower rates for buyers (usually $3-5 less)
More pickup days = more Flex-eligible orders
Most sellers enable Flex to give buyers both options. The lower Flex rates often lead to more completed purchases.
Enable Flex Delivery
In your profile settings, set your Flex pickup days:
Go to Profile Settings → Delivery Settings
Toggle Flex pickup availability on
Select your available days (when a courier can schedule pickups)
Flex couriers pick up between 8am and 8pm on your selected days.
More Availability = Better Rates
Here's a tip: the more days you're available for Flex pickups, the better rates your buyers get. When you're flexible with pickup days, we can find lower-cost Flex delivery options — which means more buyers completing purchases.
What Buyers See
Buyers see a single delivery price at checkout. We automatically find them the best available rate based on your availability and their location. They don't choose between options — we handle that behind the scenes.
After a Sale: Your Next Steps
Once payment is secured, your fulfillment page shows the delivery type and a clear next step:
For Standard orders:
Tap Create Shipment — we'll confirm the current delivery rate and create your shipment
Print and attach the shipping label
Tap Ready for Pickup — a courier is dispatched and typically arrives within about 2 hours
For Flex orders:
Tap Schedule Delivery — pick a delivery date and time window from the available options
The shipment is created and scheduled in one step
Print and attach the shipping label — the courier will arrive during your selected window
If the delivery rate has changed since checkout, you'll see the updated rate before confirming. Rate decreases are applied automatically and the buyer is refunded the difference. Rate increases are shown to you for acknowledgment — the difference comes from your payout so the buyer is never charged more.
Setting Up Self-Arranged Pickup
When you enable self-arranged:
After payment is secured, use the "Message Buyer" button on the transaction page to coordinate
Choose a meeting location (public places recommended)
Buyer confirms receipt to release payment
Tips for Each Option
For Delivery
Package items securely
Mark "Ready for Pickup" when your item is packaged and you're available
Provide clear pickup instructions (apartment buzzer, etc.)
Include any accessories/cables with the item
For Self-Arranged
Meet in public, well-lit places
Bring a friend if you'd like
Have the item ready to show
Test electronics together if applicable
Changing After Listing
You can update fulfillment options anytime before a sale:
Open your listing
Edit fulfillment settings
Save changes
Once a buyer has checked out, the fulfillment method for that order is locked.
What Most Sellers Do
Many sellers offer both options to maximize their buyer pool. Buyers appreciate choice, and it often leads to faster sales.
Questions?
Not sure which option fits your item? Our support team can help you decide.