Two Ways to Get Your Item
When you buy on ShopBroker, you can choose how you'd like to receive your item. Both options include our payment protection, so you're covered either way.
Professional Delivery
Best for: Convenience, safety, and busy schedules
With delivery, our verified drivers handle everything:
Pick up from the seller
Deliver straight to your door
Multiple timing options to fit your schedule
You don't need to meet anyone
Delivery Pros:
No coordinating meetup times
No traveling to pick up
Professional, vetted drivers
Real-time tracking
Delivery Cons:
Delivery fee applies (varies by distance)
Only available in select service areas
Weight limits apply
Where We Deliver:
Delivery is available in select Canadian metropolitan areas. You'll see if delivery is available to your address during checkout.
Self-Arranged Pickup
Best for: Large items, flexible schedules, or when you want to inspect before paying
With self-arranged pickup, you coordinate directly with the seller:
Agree on a meeting spot and time
Inspect the item in person
Release payment when you're satisfied
Pickup Pros:
No delivery fee
Inspect before you pay
Works for any item size
Available everywhere
Pickup Cons:
Requires coordinating schedules
You need to travel to pickup location
Takes more time
You're Protected Either Way
Here's the key thing: your payment is held securely until you confirm receipt, no matter which option you choose.
With delivery: Payment releases automatically when the driver confirms delivery.
With pickup: You tap "Pay Seller" after inspecting the item. If something's not right, you can walk away and cancel.
Quick Decision Guide
Choose Delivery If... | Choose Pickup If... |
You want convenience | Item exceeds weight limits |
You prefer not to meet strangers | You want to inspect first |
You're in a service area | You're flexible on timing |
Item meets weight requirements | You want to avoid the delivery fee |
Not Sure? Ask the Seller
Sellers often have preferences too. Some may offer both options, while others prefer one over the other. The checkout page will show you what's available for each item.