Why We Verify Sellers
Verification protects everyone in our community. When buyers see you're verified, they know:
You're a real person
Your identity has been confirmed
You can receive secure payments
This builds trust and helps you sell faster.
What Verification Includes
Identity Verification
Our payment partners (Stripe/PayPal) verify your identity. This typically involves:
Personal information - Name, date of birth, address
Government ID - Driver's license, passport, or ID card
Selfie match - Quick photo to match your ID (sometimes required)
Payment Account
You'll connect a bank account or debit card to receive your earnings. This gets verified through:
Account details confirmation
Small test deposits (which you verify)
Or instant verification through your bank login
How Long Does It Take?
Most verifications complete within minutes. Occasionally it takes a bit longer if:
Additional documentation is needed
ID quality needs improvement
Manual review is required
You'll get email updates on your status.
Verification Status Meanings
Not Started - You haven't begun the verification process yet.
Pending - Your information is being reviewed.
Action Required - We need additional information or clearer documents.
Verified - You're all set to start selling!
Common Issues and Fixes
ID Photo Problems
Make sure your ID photo is:
Clear and not blurry
All four corners visible
Not expired
Matching the name you entered
Address Mismatch
Your address should match what's on your ID or recent utility bills.
Bank Account Issues
Double-check your account and routing numbers. Typos are the most common cause of delays.
What If I'm Stuck?
If verification is taking longer than expected:
Check your email for any requests from Stripe/PayPal
Log into your Stripe Express dashboard (link in your settings)
Contact our support team if you need help
We're here to get you selling as quickly as possible.
Your Information Is Safe
All verification data is:
Encrypted in transit and at rest
Handled by trusted partners (Stripe, PayPal)
Never sold or shared with third parties
Used only for verification purposes
We take your privacy seriously.
