When you buy on ShopBroker, you can choose how you'd like to receive your item. Both options include our payment protection, so you're covered either way.

Best for: Convenience, safety, and busy schedules

With delivery, our verified couriers handle everything:

We book the most affordable courier option for your route, so you get a great price without picking a plan. Most orders are picked up the next business day and delivered the same day they're collected. Some nearby orders arrive the next day. You'll see the exact delivery fee and estimated timing at checkout before you pay.

Delivery is available in select Canadian metropolitan areas. You'll see if delivery is available to your address during checkout.

Best for: Large items, flexible schedules, or when you want to inspect before paying

With in-person pickup, you coordinate directly with the seller:

Here's the key thing: your payment is held securely until you confirm receipt, no matter which option you choose.

With delivery: Payment releases automatically when the courier confirms delivery.

With pickup: You tap "Release funds" after inspecting the item. If something's not right, you can walk away and cancel.

You pick your option at checkout, on Step 1 of the order flow. If the seller offers both, you'll see a two-card toggle (Delivery / Pickup) right at the top of the checkout card. Tap whichever you want, and the rest of the flow adjusts to match.

If the listing only offers one option (pickup-only or delivery-only), the available option is selected automatically and there's no toggle to choose from. Same for items that are too heavy for delivery or outside our service area; you'll land on pickup by default.

Sellers often have preferences too. Some may offer both options, while others prefer one over the other. The listing page tells you which options are available before you head to checkout.