You Have Two Choices
ShopBroker supports two payment providers for sellers: PayPal and Stripe. You can connect either one, or both. Buyers see whichever one is your active provider at checkout.
This article helps you decide which to start with, and how to use both if you want options.
Quick Summary
PayPal | Stripe | |
Where your money lands | Your PayPal balance | Your bank account, on a payout schedule |
How you withdraw | Manual transfer from PayPal to bank | Automatic payouts (daily, weekly, or monthly) |
Buyer payment options | PayPal, plus credit and debit cards | Credit and debit cards |
Verification handled by | PayPal | Stripe |
Best for | Sellers who already use PayPal, or want PayPal at checkout | Sellers who prefer automatic bank payouts |
Both providers are secure, both are widely used, and both work the same way from the buyer's side: payment is held until delivery is confirmed, then released to you.
Starting With PayPal
Pick PayPal first if any of these apply:
You already have a PayPal account from selling or shopping elsewhere
You want buyers to see PayPal as a checkout option
You like managing your money inside PayPal directly
Setting Up PayPal walks you through the connect flow.
Starting With Stripe
Pick Stripe first if any of these apply:
You want automatic payouts to your bank account
You prefer to manage payouts on a daily, weekly, or monthly schedule
You don't have a PayPal account and don't want to create one
Setting Up Stripe Connect walks you through the connect flow.
Connecting Both
Many sellers connect both providers. With both:
One is your active provider, the one used at checkout
You can switch which is active anytime from Payments > Settings
Both stay connected in the background, ready to swap in
This gives you flexibility, like switching to PayPal if a buyer specifically asks for it, or covering both bases if a verification issue temporarily affects one.
How the Active Provider Works
At checkout, buyers see whichever payment provider is set as your active one. Behind the scenes:
Buyer pays through your active provider
Funds are held until delivery is confirmed
Funds release to your active provider's account
You access them from that provider's dashboard
If you switch your active provider mid-month, in-flight orders stay with the provider that handled them. New orders use whatever's active at the time of checkout.
Switching Your Active Provider
Go to Payments > Settings
On the provider you want to make active, click Set as Active
The change applies immediately to new orders
You can switch as often as you want. There's no penalty and no waiting period.
What's the Same Either Way
No matter which provider you pick:
Payment is held securely through checkout until delivery or pickup is confirmed
Service fees work the same way
Monthly Seller Dividend, Community Stars activity, and Tier Discounts work the same way (these are provider-agnostic)
Your shop, listings, and buyer experience stay identical
The provider only changes how your money lands and where you manage it.
Common Questions
Which provider do most sellers use?
It varies. Many sellers prefer PayPal because they already have an account. Others prefer Stripe for the automatic bank payouts. Both are commonly used on ShopBroker.
Can I change my mind later?
Yes. Switch anytime from Payments > Settings. You can also disconnect a provider you no longer want to use (though we recommend keeping both connected for flexibility).
Do I have to pick one to start?
You need at least one connected provider before your listings can accept purchases. You can always add the second one later.
What if both are connected and one breaks?
Set the working provider as active from Payments > Settings. New orders flow through it while you sort out the other one.
Need Help?
Not sure which to pick? Our support team can talk through your situation. Reach out at [email protected].
