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Choosing Your Payment Provider

PayPal or Stripe? How to decide which to connect, and how to use both

Written by Austin Headley

You Have Two Choices

ShopBroker supports two payment providers for sellers: PayPal and Stripe. You can connect either one, or both. Buyers see whichever one is your active provider at checkout.

This article helps you decide which to start with, and how to use both if you want options.

Quick Summary

PayPal

Stripe

Where your money lands

Your PayPal balance

Your bank account, on a payout schedule

How you withdraw

Manual transfer from PayPal to bank

Automatic payouts (daily, weekly, or monthly)

Buyer payment options

PayPal, plus credit and debit cards

Credit and debit cards

Verification handled by

PayPal

Stripe

Best for

Sellers who already use PayPal, or want PayPal at checkout

Sellers who prefer automatic bank payouts

Both providers are secure, both are widely used, and both work the same way from the buyer's side: payment is held until delivery is confirmed, then released to you.

Starting With PayPal

Pick PayPal first if any of these apply:

  • You already have a PayPal account from selling or shopping elsewhere

  • You want buyers to see PayPal as a checkout option

  • You like managing your money inside PayPal directly

Setting Up PayPal walks you through the connect flow.

Starting With Stripe

Pick Stripe first if any of these apply:

  • You want automatic payouts to your bank account

  • You prefer to manage payouts on a daily, weekly, or monthly schedule

  • You don't have a PayPal account and don't want to create one

Setting Up Stripe Connect walks you through the connect flow.

Connecting Both

Many sellers connect both providers. With both:

  • One is your active provider, the one used at checkout

  • You can switch which is active anytime from Payments > Settings

  • Both stay connected in the background, ready to swap in

This gives you flexibility, like switching to PayPal if a buyer specifically asks for it, or covering both bases if a verification issue temporarily affects one.

How the Active Provider Works

At checkout, buyers see whichever payment provider is set as your active one. Behind the scenes:

Buyer pays through your active provider

Funds are held until delivery is confirmed

Funds release to your active provider's account

You access them from that provider's dashboard

If you switch your active provider mid-month, in-flight orders stay with the provider that handled them. New orders use whatever's active at the time of checkout.

Switching Your Active Provider

Go to Payments > Settings

On the provider you want to make active, click Set as Active

The change applies immediately to new orders

You can switch as often as you want. There's no penalty and no waiting period.

What's the Same Either Way

No matter which provider you pick:

  • Payment is held securely through checkout until delivery or pickup is confirmed

  • Service fees work the same way

  • Monthly Seller Dividend, Community Stars activity, and Tier Discounts work the same way (these are provider-agnostic)

  • Your shop, listings, and buyer experience stay identical

The provider only changes how your money lands and where you manage it.

Common Questions

Which provider do most sellers use?

It varies. Many sellers prefer PayPal because they already have an account. Others prefer Stripe for the automatic bank payouts. Both are commonly used on ShopBroker.

Can I change my mind later?

Yes. Switch anytime from Payments > Settings. You can also disconnect a provider you no longer want to use (though we recommend keeping both connected for flexibility).

Do I have to pick one to start?

You need at least one connected provider before your listings can accept purchases. You can always add the second one later.

What if both are connected and one breaks?

Set the working provider as active from Payments > Settings. New orders flow through it while you sort out the other one.

Need Help?

Not sure which to pick? Our support team can talk through your situation. Reach out at [email protected].

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