ShopBroker Inc.

Austin Headley

Troubleshooting

Troubleshooting login problems on ShopBroker

Can't Log In

How to switch between PayPal and Stripe, or add a second provider

Changing Your Payment Provider

Troubleshooting common PayPal connection and payment issues on ShopBroker

PayPal Account Problems

Troubleshooting identity verification problems on PayPal or Stripe

Can't Verify My Identity

Troubleshooting common Stripe Connect issues

Stripe Account Problems

Help with account and verification problems

Account Issues

What to do if you see a charge but your order didn't go through

I Was Charged But Order Didn't Complete

Troubleshooting common PayPal payment issues at checkout

PayPal Checkout Issues

Common reasons payments fail and how to fix them

My Payment Failed

Why your refund might be delayed and what to do about it

Refund Not Received

Payment Issues

Create a custom design with text, images, and links

Back to ShopBroker

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

Prototype answer unavailable

I’ve got this page open. Ask me anything about it and I’ll answer from the docs.